jeremylongshore / instantly-debug-bundle

Collect Instantly debug evidence for support tickets and troubleshooting. Use when encountering persistent issues, preparing support tickets, or collecting diagnostic information for Instantly problems. Trigger with phrases like "instantly debug", "instantly support bundle", "collect instantly logs", "instantly diagnostic".

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---
name: instantly-debug-bundle
description: |
  Collect Instantly.ai debug evidence for support tickets and troubleshooting.
  Use when encountering persistent issues, preparing support tickets,
  or auditing campaign/account state.
  Trigger with phrases like "instantly debug", "instantly support ticket",
  "instantly diagnostic", "instantly audit", "collect instantly evidence".
allowed-tools: Read, Write, Edit, Bash(curl:*), Bash(npm:*), Grep
version: 1.0.0
license: MIT
author: Jeremy Longshore <jeremy@intentsolutions.io>
compatible-with: claude-code, codex, openclaw
tags: [saas, instantly, debugging, support]

---
# Instantly Debug Bundle

## Overview
Collect a comprehensive debug bundle from your Instantly workspace: campaign state, account health, warmup metrics, lead stats, webhook delivery status, and recent errors. Output is a JSON report suitable for support tickets or internal audits.

## Prerequisites
- Completed `instantly-install-auth` setup
- API key with `all:read` scope (or individual read scopes for each resource)

## Instructions

### Step 1: Collect Full Debug Bundle
```typescript
import { instantly } from "./src/instantly";
import { writeFileSync } from "fs";

interface DebugBundle {
  timestamp: string;
  workspace: unknown;
  campaigns: unknown[];
  accounts: unknown[];
  warmup_analytics: unknown[];
  webhooks: unknown[];
  webhook_event_summary: unknown;
  background_jobs: unknown[];
  lead_count_by_campaign: Record<string, number>;
  errors: string[];
}

async function collectDebugBundle(): Promise<DebugBundle> {
  const bundle: DebugBundle = {
    timestamp: new Date().toISOString(),
    workspace: null,
    campaigns: [],
    accounts: [],
    warmup_analytics: [],
    webhooks: [],
    webhook_event_summary: null,
    background_jobs: [],
    lead_count_by_campaign: {},
    errors: [],
  };

  // Workspace info
  try {
    bundle.workspace = await instantly("/workspaces/current");
  } catch (e: any) {
    bundle.errors.push(`workspace: ${e.message}`);
  }

  // All campaigns with status
  try {
    bundle.campaigns = await instantly("/campaigns?limit=100");
  } catch (e: any) {
    bundle.errors.push(`campaigns: ${e.message}`);
  }

  // All email accounts
  try {
    bundle.accounts = await instantly("/accounts?limit=100");
  } catch (e: any) {
    bundle.errors.push(`accounts: ${e.message}`);
  }

  // Warmup analytics for all accounts
  try {
    const accounts = bundle.accounts as Array<{ email: string }>;
    if (accounts.length > 0) {
      bundle.warmup_analytics = await instantly("/accounts/warmup-analytics", {
        method: "POST",
        body: JSON.stringify({ emails: accounts.map((a) => a.email) }),
      });
    }
  } catch (e: any) {
    bundle.errors.push(`warmup_analytics: ${e.message}`);
  }

  // Webhooks
  try {
    bundle.webhooks = await instantly("/webhooks?limit=50");
  } catch (e: any) {
    bundle.errors.push(`webhooks: ${e.message}`);
  }

  // Webhook event delivery summary
  try {
    bundle.webhook_event_summary = await instantly("/webhook-events/summary");
  } catch (e: any) {
    bundle.errors.push(`webhook_events: ${e.message}`);
  }

  // Recent background jobs
  try {
    bundle.background_jobs = await instantly("/background-jobs?limit=20");
  } catch (e: any) {
    bundle.errors.push(`background_jobs: ${e.message}`);
  }

  // Lead counts per campaign
  for (const c of (bundle.campaigns as Array<{ id: string; name: string }>).slice(0, 10)) {
    try {
      const analytics = await instantly<{ total_leads: number }>(
        `/campaigns/analytics?id=${c.id}`
      );
      bundle.lead_count_by_campaign[c.name] = analytics.total_leads;
    } catch {
      bundle.lead_count_by_campaign[c.name] = -1; // error
    }
  }

  return bundle;
}
```

### Step 2: Save and Analyze
```typescript
async function main() {
  console.log("Collecting Instantly debug bundle...\n");
  const bundle = await collectDebugBundle();

  // Save to file
  const filename = `instantly-debug-${Date.now()}.json`;
  writeFileSync(filename, JSON.stringify(bundle, null, 2));
  console.log(`Saved debug bundle to ${filename}`);

  // Print summary
  const campaigns = bundle.campaigns as Array<{ name: string; status: number }>;
  const accounts = bundle.accounts as Array<{ email: string; status: number }>;

  console.log("\n=== Debug Summary ===");
  console.log(`Campaigns: ${campaigns.length}`);
  console.log(`  Active: ${campaigns.filter((c) => c.status === 1).length}`);
  console.log(`  Paused: ${campaigns.filter((c) => c.status === 2).length}`);
  console.log(`  Unhealthy: ${campaigns.filter((c) => c.status === -1).length}`);
  console.log(`  Bounce Protected: ${campaigns.filter((c) => c.status === -2).length}`);

  console.log(`\nAccounts: ${accounts.length}`);
  console.log(`Webhooks: ${(bundle.webhooks as any[]).length}`);
  console.log(`Background Jobs: ${(bundle.background_jobs as any[]).length}`);

  if (bundle.errors.length > 0) {
    console.log(`\nErrors during collection:`);
    bundle.errors.forEach((e) => console.log(`  - ${e}`));
  }
}

main().catch(console.error);
```

### Step 3: Account Vitals Deep Dive
```typescript
async function accountVitalsDiagnostic() {
  const accounts = await instantly<Array<{ email: string }>>(
    "/accounts?limit=100"
  );

  const vitals = await instantly("/accounts/test/vitals", {
    method: "POST",
    body: JSON.stringify({ accounts: accounts.map((a) => a.email) }),
  }) as Array<{ email: string; smtp_status: string; imap_status: string; dns_status: string }>;

  console.log("\n=== Account Vitals ===");
  const broken = vitals.filter((v) => v.smtp_status !== "ok" || v.imap_status !== "ok");
  const healthy = vitals.filter((v) => v.smtp_status === "ok" && v.imap_status === "ok");

  console.log(`Healthy: ${healthy.length} | Broken: ${broken.length}`);
  for (const v of broken) {
    console.log(`  BROKEN: ${v.email} — SMTP=${v.smtp_status} IMAP=${v.imap_status} DNS=${v.dns_status}`);
  }
}
```

### Step 4: Curl-Based Quick Diagnostic
```bash
set -euo pipefail
echo "=== Instantly Quick Diagnostic ==="
echo "Timestamp: $(date -u +%Y-%m-%dT%H:%M:%SZ)"

echo -e "\n--- Campaigns ---"
curl -s https://api.instantly.ai/api/v2/campaigns?limit=100 \
  -H "Authorization: Bearer $INSTANTLY_API_KEY" | \
  jq '[.[] | {name, status, id}] | length as $total |
    {total: $total,
     active: [.[] | select(.status==1)] | length,
     paused: [.[] | select(.status==2)] | length,
     unhealthy: [.[] | select(.status==-1)] | length}'

echo -e "\n--- Accounts ---"
curl -s https://api.instantly.ai/api/v2/accounts?limit=100 \
  -H "Authorization: Bearer $INSTANTLY_API_KEY" | \
  jq 'length as $total | {total: $total, accounts: [.[:5][] | {email, status}]}'

echo -e "\n--- Webhooks ---"
curl -s https://api.instantly.ai/api/v2/webhooks?limit=50 \
  -H "Authorization: Bearer $INSTANTLY_API_KEY" | \
  jq '[.[] | {name, event_type, target_hook_url}]'

echo -e "\n--- Recent Background Jobs ---"
curl -s https://api.instantly.ai/api/v2/background-jobs?limit=5 \
  -H "Authorization: Bearer $INSTANTLY_API_KEY" | \
  jq '[.[] | {id, status, timestamp_created}]'
```

## Output
- `instantly-debug-{timestamp}.json` — full debug bundle
- Console summary with campaign/account/webhook counts
- Broken account identification with SMTP/IMAP status
- Errors collected during diagnostic

## Error Handling
| Error | Cause | Solution |
|-------|-------|----------|
| `403` on workspace endpoint | Key missing workspace scope | Add `all:read` scope to API key |
| Empty warmup analytics | No accounts have warmup enabled | Enable warmup first |
| Partial bundle | Some endpoints failed | Check `errors` array in bundle output |
| Large bundle (>10MB) | 100+ campaigns and accounts | Reduce limits or collect per-campaign |

## Resources
- [Instantly Help Center](https://help.instantly.ai)
- [Instantly API v2 Docs](https://developer.instantly.ai/)
- [Background Jobs API](https://developer.instantly.ai/api/v2/backgroundjob)

## Next Steps
For error resolution patterns, see `instantly-common-errors`.